Privacy Policy

Effective Date: January 1, 2026

Roamr Visuals (“Roamr Visuals,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, submitting a quote request, booking photography or video services, or otherwise communicating with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Property or project location

  • Requested service

  • Project details

  • Preferred service or game date

  • Athlete name, school or team, jersey number, and position when requesting sports photography

  • Messages or information submitted through our website forms

  • Payment and billing information processed through third-party payment providers

When you visit our website, certain information may also be collected automatically, including your IP address, browser type, device type, pages visited, referring website, and general website activity.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and quote requests

  • Schedule and provide photography, drone, video, and related services

  • Communicate regarding appointments, projects, payments, and deliveries

  • Identify athletes or subjects when providing requested photography coverage

  • Process payments

  • Deliver photographs, videos, or other project materials

  • Improve our website, services, and customer experience

  • Maintain business and transaction records

  • Send service-related communications

  • Send marketing communications when permitted by law

  • Measure the effectiveness of our advertising

  • Prevent fraud, misuse, or security issues

  • Comply with applicable legal requirements

Sports Photography and Minors

Roamr Visuals may photograph minors while providing youth or high school sports photography services.

Booking information regarding an athlete, such as the athlete's name, team, jersey number, position, or game information, should be submitted by a parent, legal guardian, coach, school representative, or other authorized adult.

Our website and booking services are intended primarily for adults. We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian consent.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us at hello@roamrvisuals.com.

Photography and Media

Photographs and videos created during a paid project may include individuals, properties, businesses, construction sites, events, vehicles, or other subjects.

Use of photographs or videos for Roamr Visuals' portfolio, website, social media, advertising, or promotional purposes may be subject to the terms of the applicable photography agreement, model release, property release, event agreement, or customer authorization.

Clients may contact us with questions regarding the use of their project imagery.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, understand website usage, remember preferences, and improve performance.

We may also use third-party analytics and advertising services, including services provided by companies such as Meta or Google, to understand website traffic and measure advertising effectiveness.

These providers may collect information about your device and interactions with our website according to their own privacy policies.

You may be able to limit cookies through your browser settings or through cookie preference controls provided on our website.

Facebook and Other Advertising

If you interact with a Roamr Visuals advertisement on Facebook, Instagram, or another advertising platform, the platform may provide us with information you voluntarily submit through a lead form.

This may include your name, phone number, email address, and information regarding the photography or video services you are requesting.

Information collected by Facebook, Instagram, or other platforms is also subject to the privacy policies of those companies.

We may use advertising tools such as the Meta Pixel or similar technologies to measure ad performance and improve our marketing.

Payment Information

Payments may be processed through third-party payment processors.

Roamr Visuals generally does not directly store complete credit card or debit card information. Payment information is handled by the applicable payment provider and is subject to that provider's privacy and security practices.

How We Share Information

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business, including:

  • Website hosting providers

  • Payment processors

  • Email and communication providers

  • Cloud storage providers

  • Photography delivery platforms

  • Scheduling or customer management platforms

  • Analytics providers

  • Advertising platforms

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, business, or property.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill legal or accounting obligations, resolve disputes, and enforce agreements.

Photographs, videos, project files, and client deliverables may be retained for backup, portfolio, business record, or archival purposes unless otherwise agreed in writing.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances, these rights may include the right to:

  • Request information about personal information we have collected

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain uses or disclosures of personal information where legally applicable

  • Not receive discriminatory treatment for exercising applicable privacy rights

Roamr Visuals does not sell personal information in the traditional sense.

To submit a privacy request, contact us at:

hello@roamrvisuals.com

We may need to verify your identity before completing certain requests.

Security

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or platforms.

Roamr Visuals is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The updated effective date will be posted at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Roamr Visuals
Discovery Bay, California
Email: info@roamrvisuals.com
Website: roamrvisuals.com